If you don't see your question below, you can click on our Customer Service Page for more information.
Is there a Dealer Locator?
Yes, Draw-Tite has a dealer locator on their website which is www.Draw-Tite.com.
If you can't find the part you are looking for locally, we can drop ship from the following warehouses, depending on inventory.
Camp Hill, Pennsylvania
Grand Prarie, Texas
and Oakville, Ontario Canada.
I have a trailer hitch, if I give you the part number can you tell me what it fits?
If you click here, you can enter in the part number of your hitch to find out what it fits.
Can I download a manual for the Activator Series Brake Controls?
Of course! Here are the manuals:
Activator Brake Control
Activator II Brake Control
Activator III Brake Control
How can I tell what class hitch I have?
If you click here, you can view detailed information about the different classes of trailer hitches.
I get a lot of rattle with my hitch. What can I use?
If you click here, you can view the different anti-rattle devices that we offer.
Is there a way I can view your wiring diagrams?
If you click here, you can view the wiring diagrams.
How do I know what ballmount I need?
We have a page explaining how to select the right ballmount. You can view it here.
What hitches come with a ballmount?
Our Class I and II hitches come with a ballmount. The ballmount is sold separately with all other hitches.
Does the bolt kit/hardware come with the trailer hitch?
Is the wiring kit included with the hitch?
No, the wiring is sold separately.
Do you ship to Canada?
Yes. Some items ship within Canada. Click Here for more information.
Do you ship to APO addresses?
It depends. We will ship smaller items through the mail. For anything over 5lbs, please call 1-877-HITCH-IT (448-2448) to get more information.